You can also get to this menu by searching “calibrate the screen for pen and touch input. "

Press the Windows key, type Device Manager, and click Device Manager in the results.

You can also Disable the touch screen on the Action menu here. If you don’t see “HID-compliant touch screen” or the enable option is not available, you may need to click Uninstall and reinstall it. You can reinstall it from the HP website.

Connect your laptop to a power source, then press the Power button for at least 5 seconds to turn it off. Turn on your laptop again and press Esc repeatedly (at least once per second) to get a Startup Menu. Press F2 to open HP PC Hardware Diagnostics. Click Component Tests then click Touch Screen. Click Touch Pointer Test, read the on-screen instructions, then click Run once. Touch each block on the screen to change its color, and you’ll get the results of the test after 3 minutes or if you change all the colors of the blocks. Click Main menu, then click Components Test > Touch Screen > Drag and Drop Test. Read the on-screen instructions and click Run once. Drag each orange rectangle to the empty box that’s indicated by the arrows with either your finger or a stylus. The test will end after three minutes or you reposition all the boxes. A failure ID will display on the screen if one or both tests fail. You will need this ID, or 24-digit code, when you contact HP support.

Open Device Manager, right-click the HID-compliant touch screen entry, and select Properties. In the Power Management tab, uncheck the box next to “Allow the computer to turn off this device to save power. "

If you don’t have a removable battery, turn off your laptop and unplug it from any power sources. Press and hold the Power button for 15 seconds to reset (if pressing this doesn’t work, check your user guide for the key combination to reset your laptop), then plug in your AC cord and turn your computer back on.

If your touch screen still doesn’t work after you attempt all the steps in this method, you can try resetting your computer (which will erase everything and set it back to factory settings), performing a Microsoft System Restore (which will also erase everything from your computer and set it back to factory settings). Your last and final option is to contact HP Customer Support. [2] X Research source