If you don’t have iTunes installed, you can download it for free from apple. com/itunes/download/.
If this is your first time connecting your iPhone, you’ll be taken through a brief setup process. This will not affect the data on your iPhone. You may have to tap “Trust” on a pop-up that appears on your iPhone screen.
Click the File menu. If you don’t see the File menu, press Alt. Select “Devices” → “Transfer Purchased Content from iPhone. " Wait for your content to transfer. This may take a while if you’ve purchased and downloaded a lot of iTunes content on your iPhone.
Performing a backup using iTunes will back up all of your data. It won’t backup content synced from iTunes, as this can be re-synced.
Click the “Restore Backup” button in the Summary screen when your iPhone is connected. Select the backup you want to restore from. You can check the dates to find the one you want to use. Wait for your iPhone to restore and sync. After restoring, the iPhone will reboot and begin syncing with iTunes. Don’t disconnect the iPhone until the sync is complete.
Open the Settings app and tap “Wi-Fi. " Select the network you want to connect to and enter the password.
If you aren’t logged in with your Apple ID, tap “Sign In” and log in. You’ll need to be logged in with an Apple ID in order to save your backup data to your iCloud storage.
iCloud is your best bet for backing things up when you’re dealing with Apple devices.
The iCloud backup process will not back up anything already stored in iCloud, such as your contacts, calendars, and iCloud Photo Library. If you don’t have enough storage available on your iCloud account, you won’t be able to create a backup.
Open the Settings app and select “iCloud. " Tap “Storage” and then “Manage Storage. " Tap the backup that you want to manage. Toggle off any apps that you don’t want to back up data for. You’ll be prompted to confirm, and then that data will be deleted from the backup. Tap “Delete Backup” to delete the entire backup from iCloud.
Open the Settings app and select “General. " Scroll to the bottom and tap “Reset. " Tap “Erase All Content and Settings” and then confirm. Wait while your phone erases and resets. Proceed through the Setup Assistant and select “Restore from and iCloud Backup” when prompted.
The Google account backup saves your contacts, calendars, app data, Wi-Fi passwords, and some basic phone settings. It will not backup photos and SMS messages. If you don’t have a Google account associated with the backup process, you can add an existing one or create a new free one.
The process and data backed up will vary depending on the manufacturer and device. Follow the prompts to create a backup either on your device or stored in the cloud.
Download the Google Photos app from the Play Store if you don’t have it already. Open it, tap the Menu button, and select “Settings. " Tap “Back up & sync” and toggle Backup on at the top of the screen. Sign in with your Google account if you aren’t already. Tap “Upload size” to select what quality you want to use when uploading images. High quality pictures will have slightly reduced quality but there is no limit to how many you can upload. Original pictures are unaltered but count against your Google Drive storage. Tap “Back up all” to begin backing up your photos. All of the pictures from your Camera folder will be backed up to your Google account. You may want to connect to Wi-Fi before you begin the backup.
Connect your Android via USB cable to your Windows or Mac computer. If you’re using a Mac, you may need to install Android Fire Transfer (android. com/filetransfer/). Open your Android device in your explorer. You can press ⊞ Win+E to open this in Windows. Copy all of the contents to a new folder on your computer. Select all of the folders on your Android device and drag them to a new folder on your computer. This will begin copying all of the data to your computer, including pictures, videos, app data, and more. Don’t disconnect your Android during the copy process.
Some popular backup apps include Helium, Ultimate Backup, Titanium Backup, and Easy Backup & Restore.